Enhancing service delivery via ERP: a developing economy perspective

Michael Frimpon, Kwabena Frimpong, Alan Wilson

Research output: Contribution to conferencePaper

Abstract

This paper discusses enhancing service delivery via ERP.
Original languageEnglish
Publication statusPublished - Aug 2013
EventService Management and Science Forum - Las Vegas, United States
Duration: 4 Aug 20136 Aug 2013

Conference

ConferenceService Management and Science Forum
CountryUnited States
CityLas Vegas
Period4/08/136/08/13

Keywords

  • ERP implementation
  • service delivery
  • service delivery systems

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  • Cite this

    Frimpon, M., Frimpong, K., & Wilson, A. (2013). Enhancing service delivery via ERP: a developing economy perspective. Paper presented at Service Management and Science Forum, Las Vegas, United States.