Enhancing service delivery via ERP: a developing economy perspective

Michael Frimpon, Kwabena Frimpong, Alan Wilson

Research output: Contribution to conferencePaper

Abstract

This paper discusses enhancing service delivery via ERP.

Conference

ConferenceService Management and Science Forum
CountryUnited States
CityLas Vegas
Period4/08/136/08/13

Fingerprint

Enterprise resource planning
Service delivery
Developing economies

Keywords

  • ERP implementation
  • service delivery
  • service delivery systems

Cite this

Frimpon, M., Frimpong, K., & Wilson, A. (2013). Enhancing service delivery via ERP: a developing economy perspective. Paper presented at Service Management and Science Forum, Las Vegas, United States.
Frimpon, Michael ; Frimpong, Kwabena ; Wilson, Alan. / Enhancing service delivery via ERP : a developing economy perspective. Paper presented at Service Management and Science Forum, Las Vegas, United States.
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author = "Michael Frimpon and Kwabena Frimpong and Alan Wilson",
year = "2013",
month = "8",
language = "English",
note = "Service Management and Science Forum ; Conference date: 04-08-2013 Through 06-08-2013",

}

Frimpon, M, Frimpong, K & Wilson, A 2013, 'Enhancing service delivery via ERP: a developing economy perspective' Paper presented at Service Management and Science Forum, Las Vegas, United States, 4/08/13 - 6/08/13, .

Enhancing service delivery via ERP : a developing economy perspective. / Frimpon, Michael; Frimpong, Kwabena; Wilson, Alan.

2013. Paper presented at Service Management and Science Forum, Las Vegas, United States.

Research output: Contribution to conferencePaper

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T1 - Enhancing service delivery via ERP

T2 - a developing economy perspective

AU - Frimpon, Michael

AU - Frimpong, Kwabena

AU - Wilson, Alan

PY - 2013/8

Y1 - 2013/8

N2 - This paper discusses enhancing service delivery via ERP.

AB - This paper discusses enhancing service delivery via ERP.

KW - ERP implementation

KW - service delivery

KW - service delivery systems

UR - http://service-science.info/archives/2587

M3 - Paper

ER -

Frimpon M, Frimpong K, Wilson A. Enhancing service delivery via ERP: a developing economy perspective. 2013. Paper presented at Service Management and Science Forum, Las Vegas, United States.