Enhancing service delivery via ERP: a developing economy perspective

Michael Frimpon, Kwabena Frimpong, Alan Wilson

Research output: Contribution to conference › Paper › peer-review

Abstract

This paper discusses enhancing service delivery via ERP.

Original language	English
Publication status	Published - Aug 2013
Event	Service Management and Science Forum - Las Vegas, United States Duration: 4 Aug 2013 → 6 Aug 2013

Conference	Service Management and Science Forum
Country/Territory	United States
City	Las Vegas
Period	4/08/13 → 6/08/13

@conference{7e5defd6172347afb6ed1b4100463763,

title = "Enhancing service delivery via ERP: a developing economy perspective",

abstract = "This paper discusses enhancing service delivery via ERP.",

keywords = "ERP implementation, service delivery, service delivery systems",

author = "Michael Frimpon and Kwabena Frimpong and Alan Wilson",

year = "2013",

month = aug,

language = "English",

note = "Service Management and Science Forum ; Conference date: 04-08-2013 Through 06-08-2013",

}

TY - CONF

T1 - Enhancing service delivery via ERP

T2 - Service Management and Science Forum

AU - Frimpon, Michael

AU - Frimpong, Kwabena

AU - Wilson, Alan

PY - 2013/8

Y1 - 2013/8

N2 - This paper discusses enhancing service delivery via ERP.

AB - This paper discusses enhancing service delivery via ERP.

KW - ERP implementation

KW - service delivery

KW - service delivery systems

UR - http://service-science.info/archives/2587

M3 - Paper

Y2 - 4 August 2013 through 6 August 2013

ER -