Engaging patients and their families to improve services

Research output: Contribution to conference › Paper

Abstract

This paper discusses engaging patients and their families to improve services.

Original language	English
Publication status	Published - Mar 2013
Event	Patient Safety Congress 2013 - Birmingham, United Kingdom Duration: 21 May 2013 → 22 May 2013

@conference{8486c2cf799a4e6c8c765043ae71a70c,

title = "Engaging patients and their families to improve services",

abstract = "This paper discusses engaging patients and their families to improve services.",

keywords = "customer experience management, engaging patients, patient safety",

author = "Alan Wilson",

year = "2013",

month = mar,

language = "English",

note = "Patient Safety Congress 2013 ; Conference date: 21-05-2013 Through 22-05-2013",

}

TY - CONF

T1 - Engaging patients and their families to improve services

AU - Wilson, Alan

PY - 2013/3

Y1 - 2013/3

N2 - This paper discusses engaging patients and their families to improve services.

AB - This paper discusses engaging patients and their families to improve services.

KW - customer experience management

KW - engaging patients

KW - patient safety

UR - http://www.patientsafetycongress.co.uk/

M3 - Paper

T2 - Patient Safety Congress 2013

Y2 - 21 May 2013 through 22 May 2013

ER -