Emotion Management in the Workplace

S.C. Bolton

    Research output: Book/ReportBook

    Abstract

    The work explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives while also acknowledging the subjective experiences of its members. The key strength of this text lies in its critical approach and labor-process orientation. It will appeal to students of organizational studies, gender studies, sociology and human resource management at the undergraduate and postgraduate levels.
    Original languageEnglish
    Number of pages240
    Publication statusPublished - 2005

    Publication series

    NameManagement, Work and Organisations
    PublisherPalgrave

    Keywords

    • emotion
    • emotional labour
    • workplace emotion
    • organisations
    • human resource management

    Cite this

    Bolton, S. C. (2005). Emotion Management in the Workplace. (Management, Work and Organisations).