Efficiency measurement for management

Alec Morton, Laura Schang

Research output: Chapter in Book/Report/Conference proceedingChapter

23 Citations (Scopus)
102 Downloads (Pure)


The previous chapter has discussed the use of efficiency analysis tools to guide policy development and formulation. While few readers will doubt that clear, consistent policy direction is necessary for the delivery of productivity improvements, it is not sufficient. To lead to action on the ground, policy interventions have to influence the behaviour of the staff who see and treat patients, and deliver public health and social care programmes. In this chapter, we discuss the challenges facing management as it seeks to use the analytic tools discussed elsewhere in this volume to secure efficiency improvements.
Original languageEnglish
Title of host publicationHealth System Efficiency
Subtitle of host publicationHow to make measurement matter for policy and management
EditorsJonathan Cylus, Irene Papanicolas, Peter C. Smith
Place of PublicationLondon
PublisherWorld Health Organization
Number of pages22
ISBN (Print)9789289050418
Publication statusPublished - 2016

Publication series

NameHealth Policy Series
PublisherWorld Health Organisation


  • analysis tools
  • measurement


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