eClusters: the potential for the emergence of digital enterprise communities enabled by one or more intermediaries in SMEs

Nigel J Lockett, David H Brown

Research output: Contribution to journalArticle

Abstract

This paper investigates the relevance to SMEs of one new business model—the digital enterprise community enabled by one or more intermediaries, termed eClusters. This proposed new type of inter‐organizational information system is significant because it has led to the formation of new network forms, rather than supporting existing configurations. The research outcomes include a proposed taxonomy, based on commitment, giving four types: Drifters, Supporters, Players and Teams. This work raises questions on the future of the outsourcing industry, which has to date achieved negligible penetration in SME sectors and highlights the potential for ICT to enable new network forms.
LanguageEnglish
Pages196-206
Number of pages11
JournalKnowledge and Process Management
Volume7
Issue number3
DOIs
Publication statusPublished - 2000

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Industry
Outsourcing
Taxonomies
Information systems
Small and medium-sized enterprises
Intermediaries
Taxonomy
Interorganizational information systems
Business model
Outcomes research
Penetration
New business

Keywords

  • SMEs
  • digital enterprise community
  • eClusters
  • ICT
  • intermediaries

Cite this

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