Dyslexia and Password Usage: Accessibility in Authentication Design

Karen Renaud, Graham Johnson, Jacques Ophoff, Nathan Clarke (Editor), Steven Furnell (Editor)

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Citation (Scopus)
1 Downloads (Pure)

Abstract

Governments and businesses are moving online with alacrity, driven by potential cost savings, changing consumer and citizen expectations, and the momentum towards general digital provision. Services are legally required to be inclusive and accessible. Now consider that almost every online service, where people have to identify themselves, requires a password. Passwords seem to be accessible, until one considers specific disabilities, one of which can lead to many challenges: dyslexia being a case in point. Dyslexia is associated with word processing and retention difficulties, and passwords are essentially words, phrases or alphanumeric combinations. We report on a literature review conducted to identify extant research into the impact of dyslexia on password usage, as well as any ameliorations that have been proposed. We discovered a relatively neglected field. We conclude with recommendations for future research into the needs of a large population of dyslexics who seem to struggle with passwords, in a world where avoiding passwords has become almost impossible. The main contribution of this paper is to highlight the difficulties dyslexics face with passwords, and to suggest some avenues for future research in this area.
Original languageEnglish
Title of host publicationHAISA 2020
Subtitle of host publication14th International Symposium on Human Aspects of Information Security & Assurance
EditorsNathan Clarke, Steven Furnell
Place of PublicationCham
PublisherSpringer
Pages259-268
Number of pages10
Volume593
ISBN (Print)9783030574031
DOIs
Publication statusPublished - 21 Aug 2020
EventHAISA 2020: 14th International Symposium on Human Aspects of Information Security & Assurance - Mytilene, Lesbos, Greece
Duration: 8 Jul 202010 Jul 2020

Publication series

NameIFIP Advances in Information and Communication Technology (IFIPAICT)
PublisherSpringer
Volume593

Conference

ConferenceHAISA 2020
Abbreviated titleHAISA 2020
CountryGreece
CityMytilene, Lesbos
Period8/07/2010/07/20

Keywords

  • passwords
  • dyslexia
  • authentication
  • accessibility

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