Dynamics of performance measurement systems

Umit Bititci

Research output: Contribution to journalArticle

262 Citations (Scopus)
773 Downloads (Pure)

Abstract

Begins by creating a vision for dynamic performance measurement systems and goes on to describe the background to the work. Develops a model for integrated and dynamic performance measurement systems. Provides a critical review of existing frameworks, models and techniques against the model. Identifies that current knowledge and techniques are sufficiently mature to create dynamic performance measurement systems. The use of the dynamic performance measurement system is illustrated through a case study. Concludes with a series of lessons highlighting further research and development needs.
Original languageEnglish
Pages (from-to)692-704
Number of pages13
JournalInternational Journal of Operations and Production Management
Volume20
Issue number5
DOIs
Publication statusPublished - 2000

Keywords

  • performance measurement
  • systems development
  • management information
  • production management

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