Driving change in complex social systems: how to design healthcare pathways

A. Feldman; F. Patou; A. Maier

doi:10.1017/pds.2022.128

Driving change in complex social systems: how to design healthcare pathways

A. Feldman, F. Patou, A. Maier

Research output: Contribution to journal › Conference Contribution › peer-review

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Abstract

How does change occur in healthcare settings? In this paper, we take a design-based approach to healthcare research. From researcher-patient interactions to information sharing between practitioners, we examine how clinical research can mediate a change of routines and illuminate potential new system structures. Using a hospital-based cognitive care clinic as an example, we demonstrate how the inclusion of new actors, tools and resources was able to shed light on the prevalence of hearing loss among mild cognitive impairment (MCI) patients and lay the framework for new care pathways.

Original language	English
Pages (from-to)	1263-1272
Number of pages	10
Journal	Proceedings of the Design Society
Volume	2
DOIs	https://doi.org/10.1017/pds.2022.128
Publication status	Published - 26 May 2022
Event	17th International Design Conference (DESIGN2022) - Online Duration: 23 May 2022 → 26 May 2022 https://www.designconference.org/

Keywords

design
healthcare
design for health
complex systems
complex adaptive systems
health
cognition
audiology
intervention analysis

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1017/pds.2022.128Licence: CC BY-NC-ND 4.0

Feldman-etal-DESIGN-2022-Driving-change-in-complex-social-systems-how-to-design-healthcare-pathwaysFinal published version, 621 KBLicence: CC BY-NC-ND 4.0

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title = "Driving change in complex social systems: how to design healthcare pathways",

abstract = "How does change occur in healthcare settings? In this paper, we take a design-based approach to healthcare research. From researcher-patient interactions to information sharing between practitioners, we examine how clinical research can mediate a change of routines and illuminate potential new system structures. Using a hospital-based cognitive care clinic as an example, we demonstrate how the inclusion of new actors, tools and resources was able to shed light on the prevalence of hearing loss among mild cognitive impairment (MCI) patients and lay the framework for new care pathways.",

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journal = "Proceedings of the Design Society",

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AU - Patou, F.

AU - Maier, A.

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Y1 - 2022/5/26

N2 - How does change occur in healthcare settings? In this paper, we take a design-based approach to healthcare research. From researcher-patient interactions to information sharing between practitioners, we examine how clinical research can mediate a change of routines and illuminate potential new system structures. Using a hospital-based cognitive care clinic as an example, we demonstrate how the inclusion of new actors, tools and resources was able to shed light on the prevalence of hearing loss among mild cognitive impairment (MCI) patients and lay the framework for new care pathways.

AB - How does change occur in healthcare settings? In this paper, we take a design-based approach to healthcare research. From researcher-patient interactions to information sharing between practitioners, we examine how clinical research can mediate a change of routines and illuminate potential new system structures. Using a hospital-based cognitive care clinic as an example, we demonstrate how the inclusion of new actors, tools and resources was able to shed light on the prevalence of hearing loss among mild cognitive impairment (MCI) patients and lay the framework for new care pathways.

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KW - healthcare

KW - design for health

KW - complex systems

KW - complex adaptive systems

KW - health

KW - cognition

KW - audiology

KW - intervention analysis

U2 - 10.1017/pds.2022.128

DO - 10.1017/pds.2022.128

M3 - Conference Contribution

SN - 2732-527X

VL - 2

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EP - 1272

JO - Proceedings of the Design Society

JF - Proceedings of the Design Society

Y2 - 23 May 2022 through 26 May 2022

ER -

Driving change in complex social systems: how to design healthcare pathways

Abstract

Keywords

UN SDGs

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