Drivers of perceived justice in a service termination context

Amin Nazifi, Dahlia El-Manstrly

Research output: Contribution to conference › Poster › peer-review

Original language	English
Publication status	Published - 24 May 2016
Event	EMAC 2016 - BI Norwegian Business School, Oslo, Norway Duration: 24 May 2016 → 27 May 2016

Keywords

Examining Customers' Reactions to Intentional Failures
Nazifi, A. (Academic), El-Manstrly, D. (Academic), Gelbrich, K. (Academic), Roschk, H. (Academic), Marder, B. (Academic), Tregear, A. (Academic), Auxtova , K. (Academic) & Ordenes‬, F. V. (Academic)
1/09/13 → …
Project: Non-funded project

@conference{7de9bb6b701046f4a1ac181d15f74f63,

title = "Drivers of perceived justice in a service termination context",

keywords = "service termination, justice, perceptions",

author = "Amin Nazifi and Dahlia El-Manstrly",

year = "2016",

month = may,

day = "24",

language = "English",

note = "EMAC 2016 ; Conference date: 24-05-2016 Through 27-05-2016",

}