Dimension of the quality of the outcome of dispute resolution processes

Robert Benjamin Porter, Martin Gramatikov

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationCosts and Quality of Online Dispute Resolution
Subtitle of host publicationA Handbook for Measuring the Costs and Quality of ODR
EditorsMartin Gramatikov
Place of PublicationNetherlands
Number of pages19
Publication statusPublished - 2 May 2012


  • dispute resolution
  • online mediation

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