Digital storytelling for interprofessional collaborative practice to develop quality and service improvements

Trish Hafford-Letchfield, Asanka Dayananda, Daniella Collins

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

‘Service Development and Quality Improvement’ is a professional development module within an interprofessional leadership program accessed by health and social care professionals. It focuses on acquiring skills and knowledge in quality enhancement, quality improvement and service user and patient involvement essential to transforming services. Emphasis is on the co-production of service improvement and enhancing skills in using information technology and different media supported by a virtual and blended learning environment. This Ideas in Action digital storytelling case study useda virtual learning activity supported by a combination of multimedia, discussion boards, group work and structured activities to engage students in peer support. Aspects of the digital storytelling process provide a useful distance learning tool for engaging different professionals in identifying common issues in improving services. Our reflective account of the process by drawing on both tutor and students own commentary on the potential of digital storytelling. Learning digital storytelling within a collaborative virtual learning environment gave rise to three key observable outcomes: a leveling effect in interprofessional collaboration; enhancing curiosity as a vehicle for enriching interprofessional exchange; and emphasizing service users and patient perspective in service improvements.
Original languageEnglish
Pages (from-to)804-812
Number of pages9
JournalSocial Work Education
Volume37
Issue number6
Early online date18 Jun 2018
DOIs
Publication statusE-pub ahead of print - 18 Jun 2018

Fingerprint

learning environment
coproduction
levelling
Blended Learning
group work
distance learning
tutor
learning
multimedia
student
information technology
leadership
health

Keywords

  • digital storytelling
  • collaborative learning
  • virtual learning
  • service improvements
  • service user outcomes

Cite this

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title = "Digital storytelling for interprofessional collaborative practice to develop quality and service improvements",
abstract = "‘Service Development and Quality Improvement’ is a professional development module within an interprofessional leadership program accessed by health and social care professionals. It focuses on acquiring skills and knowledge in quality enhancement, quality improvement and service user and patient involvement essential to transforming services. Emphasis is on the co-production of service improvement and enhancing skills in using information technology and different media supported by a virtual and blended learning environment. This Ideas in Action digital storytelling case study useda virtual learning activity supported by a combination of multimedia, discussion boards, group work and structured activities to engage students in peer support. Aspects of the digital storytelling process provide a useful distance learning tool for engaging different professionals in identifying common issues in improving services. Our reflective account of the process by drawing on both tutor and students own commentary on the potential of digital storytelling. Learning digital storytelling within a collaborative virtual learning environment gave rise to three key observable outcomes: a leveling effect in interprofessional collaboration; enhancing curiosity as a vehicle for enriching interprofessional exchange; and emphasizing service users and patient perspective in service improvements.",
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Digital storytelling for interprofessional collaborative practice to develop quality and service improvements. / Hafford-Letchfield, Trish; Dayananda, Asanka ; Collins, Daniella .

In: Social Work Education, Vol. 37, No. 6, 18.06.2018, p. 804-812.

Research output: Contribution to journalArticle

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