Development of an online palliative care medicines training series for health and social care staff

Emma Corcoran, Marion Bennie, Gazala Akram, Alison MacRobbie, Catherine McCusker, Val Findlay, Gill Harrington, Joyce Dunlop, Anne Watson

Research output: Contribution to conferencePoster

Abstract

Aim or goal of work: Frontline support staff working in General Practice (GP) (i.e. receptionists), Community Pharmacies (CP) and Care Homes are likely to face issues concerning palliative care medicines amongst their patient group. Previous service evaluations by the authors found a need for sustainable and accessible palliative care training for these staff. A national online training resource on palliative medicines for health and social care staff was subsequently developed and is currently being evaluated. Design, methods & approach taken: Various education and training materials for these staff groups were consolidated and re-developed into one interactive course, comprised of Core sessions for all staff (e.g. Introduction to Palliative Care) and discipline specific sessions i.e. Pharmacy (e.g. Dispensing Opioids) and Care Home (e.g. Palliative Medicines & Risk of Falls) staff. User feedback was obtained via a questionnaire measuring satisfaction, usefulness and impact. Results: All 50 participants (11 staff from GP Practices, Community Pharmacies (n=9) and Care Homes (n=30)) agreed that the training was useful and with the correct degree of difficulty. Participants liked the delivery format and felt the training was “informative” and “easy to access”. Staff also reported that managers were supportive of them undertaking the training. The training provided a good introduction and, for some, a refresher to palliative care. Some participants provided real-life examples of how the training had been beneficial to (and applied by) them in the workplace. Conclusions and lessons learned: This new training resource provides education in an engaging, accessible format to frontline health and social care multi-disciplinary teams. It will be available nationally from November 2016 to support the provision of palliative care by frontline staff at the point of need.

Conference

ConferenceWorld Congress of the European Association for Palliative Care
CountrySpain
CityMadrid
Period18/05/1720/05/17
Internet address

Fingerprint

Palliative Care
Home Care Services
Delivery of Health Care
Pharmacies
General Practice
Education
Workplace
Opioid Analgesics
Palliative Medicine

Keywords

  • palliative care
  • education
  • training
  • Support staff
  • medicines
  • e-learning methods

Cite this

Corcoran, E., Bennie, M., Akram, G., MacRobbie, A., McCusker, C., Findlay, V., ... Watson, A. (2017). Development of an online palliative care medicines training series for health and social care staff. Poster session presented at World Congress of the European Association for Palliative Care, Madrid, Spain.
Corcoran, Emma ; Bennie, Marion ; Akram, Gazala ; MacRobbie, Alison ; McCusker, Catherine ; Findlay, Val ; Harrington, Gill ; Dunlop, Joyce ; Watson, Anne. / Development of an online palliative care medicines training series for health and social care staff. Poster session presented at World Congress of the European Association for Palliative Care, Madrid, Spain.
@conference{cc33689a56d64019af83f2738dffb3fa,
title = "Development of an online palliative care medicines training series for health and social care staff",
abstract = "Aim or goal of work: Frontline support staff working in General Practice (GP) (i.e. receptionists), Community Pharmacies (CP) and Care Homes are likely to face issues concerning palliative care medicines amongst their patient group. Previous service evaluations by the authors found a need for sustainable and accessible palliative care training for these staff. A national online training resource on palliative medicines for health and social care staff was subsequently developed and is currently being evaluated. Design, methods & approach taken: Various education and training materials for these staff groups were consolidated and re-developed into one interactive course, comprised of Core sessions for all staff (e.g. Introduction to Palliative Care) and discipline specific sessions i.e. Pharmacy (e.g. Dispensing Opioids) and Care Home (e.g. Palliative Medicines & Risk of Falls) staff. User feedback was obtained via a questionnaire measuring satisfaction, usefulness and impact. Results: All 50 participants (11 staff from GP Practices, Community Pharmacies (n=9) and Care Homes (n=30)) agreed that the training was useful and with the correct degree of difficulty. Participants liked the delivery format and felt the training was “informative” and “easy to access”. Staff also reported that managers were supportive of them undertaking the training. The training provided a good introduction and, for some, a refresher to palliative care. Some participants provided real-life examples of how the training had been beneficial to (and applied by) them in the workplace. Conclusions and lessons learned: This new training resource provides education in an engaging, accessible format to frontline health and social care multi-disciplinary teams. It will be available nationally from November 2016 to support the provision of palliative care by frontline staff at the point of need.",
keywords = "palliative care , education , training , Support staff, medicines, e-learning methods",
author = "Emma Corcoran and Marion Bennie and Gazala Akram and Alison MacRobbie and Catherine McCusker and Val Findlay and Gill Harrington and Joyce Dunlop and Anne Watson",
year = "2017",
month = "5",
day = "18",
language = "English",
note = "World Congress of the European Association for Palliative Care ; Conference date: 18-05-2017 Through 20-05-2017",
url = "http://www.eapc-2017.org/",

}

Corcoran, E, Bennie, M, Akram, G, MacRobbie, A, McCusker, C, Findlay, V, Harrington, G, Dunlop, J & Watson, A 2017, 'Development of an online palliative care medicines training series for health and social care staff' World Congress of the European Association for Palliative Care, Madrid, Spain, 18/05/17 - 20/05/17, .

Development of an online palliative care medicines training series for health and social care staff. / Corcoran, Emma; Bennie, Marion; Akram, Gazala; MacRobbie, Alison; McCusker, Catherine; Findlay, Val; Harrington, Gill; Dunlop, Joyce; Watson, Anne.

2017. Poster session presented at World Congress of the European Association for Palliative Care, Madrid, Spain.

Research output: Contribution to conferencePoster

TY - CONF

T1 - Development of an online palliative care medicines training series for health and social care staff

AU - Corcoran, Emma

AU - Bennie, Marion

AU - Akram, Gazala

AU - MacRobbie, Alison

AU - McCusker, Catherine

AU - Findlay, Val

AU - Harrington, Gill

AU - Dunlop, Joyce

AU - Watson, Anne

PY - 2017/5/18

Y1 - 2017/5/18

N2 - Aim or goal of work: Frontline support staff working in General Practice (GP) (i.e. receptionists), Community Pharmacies (CP) and Care Homes are likely to face issues concerning palliative care medicines amongst their patient group. Previous service evaluations by the authors found a need for sustainable and accessible palliative care training for these staff. A national online training resource on palliative medicines for health and social care staff was subsequently developed and is currently being evaluated. Design, methods & approach taken: Various education and training materials for these staff groups were consolidated and re-developed into one interactive course, comprised of Core sessions for all staff (e.g. Introduction to Palliative Care) and discipline specific sessions i.e. Pharmacy (e.g. Dispensing Opioids) and Care Home (e.g. Palliative Medicines & Risk of Falls) staff. User feedback was obtained via a questionnaire measuring satisfaction, usefulness and impact. Results: All 50 participants (11 staff from GP Practices, Community Pharmacies (n=9) and Care Homes (n=30)) agreed that the training was useful and with the correct degree of difficulty. Participants liked the delivery format and felt the training was “informative” and “easy to access”. Staff also reported that managers were supportive of them undertaking the training. The training provided a good introduction and, for some, a refresher to palliative care. Some participants provided real-life examples of how the training had been beneficial to (and applied by) them in the workplace. Conclusions and lessons learned: This new training resource provides education in an engaging, accessible format to frontline health and social care multi-disciplinary teams. It will be available nationally from November 2016 to support the provision of palliative care by frontline staff at the point of need.

AB - Aim or goal of work: Frontline support staff working in General Practice (GP) (i.e. receptionists), Community Pharmacies (CP) and Care Homes are likely to face issues concerning palliative care medicines amongst their patient group. Previous service evaluations by the authors found a need for sustainable and accessible palliative care training for these staff. A national online training resource on palliative medicines for health and social care staff was subsequently developed and is currently being evaluated. Design, methods & approach taken: Various education and training materials for these staff groups were consolidated and re-developed into one interactive course, comprised of Core sessions for all staff (e.g. Introduction to Palliative Care) and discipline specific sessions i.e. Pharmacy (e.g. Dispensing Opioids) and Care Home (e.g. Palliative Medicines & Risk of Falls) staff. User feedback was obtained via a questionnaire measuring satisfaction, usefulness and impact. Results: All 50 participants (11 staff from GP Practices, Community Pharmacies (n=9) and Care Homes (n=30)) agreed that the training was useful and with the correct degree of difficulty. Participants liked the delivery format and felt the training was “informative” and “easy to access”. Staff also reported that managers were supportive of them undertaking the training. The training provided a good introduction and, for some, a refresher to palliative care. Some participants provided real-life examples of how the training had been beneficial to (and applied by) them in the workplace. Conclusions and lessons learned: This new training resource provides education in an engaging, accessible format to frontline health and social care multi-disciplinary teams. It will be available nationally from November 2016 to support the provision of palliative care by frontline staff at the point of need.

KW - palliative care

KW - education

KW - training

KW - Support staff

KW - medicines

KW - e-learning methods

UR - http://www.eapc-2017.org/

UR - http://www.eapc-2017.org/files/EAPC17/dl/EJPC-Abstract-Book-2017.pdf

M3 - Poster

ER -

Corcoran E, Bennie M, Akram G, MacRobbie A, McCusker C, Findlay V et al. Development of an online palliative care medicines training series for health and social care staff. 2017. Poster session presented at World Congress of the European Association for Palliative Care, Madrid, Spain.