Developing and evaluating a five minute phishing awareness video

Melanie Volkamer, Karen Renaud, Benjamin Reinheimer, Philipp Rack, Marco Ghiglieri, Peter Mayer, Alexandra Kunz, Nina Gerber, Steven Furnell (Editor), Haralambos Mouratidis (Editor), Günther Pernul (Editor)

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

5 Citations (Scopus)

Abstract

Confidence tricksters have always defrauded the unwary. The computer era has merely extended their range and made it possible for them to target anyone in the world who has an email address. Nowadays, they send phishing messages that are specially crafted to deceive. Improving user awareness has the potential to reduce their effectiveness. We have previously developed and empirically-validated phishing awareness programmes. Our programmes are specifically designed to neutralize common phish-related misconceptions and teach people how to detect phishes. Many companies and individuals are already using our programmes, but a persistent niggle has been the amount of time required to complete the awareness programme. This paper reports on how we responded by developing and evaluating a condensed phishing awareness video that delivered phishing awareness more efficiently. Having watched our video, participants in our evaluation were able to detect phishing messages significantly more reliably right after watching the video (compared to before watching the video). This ability was also demonstrated after a retention period of eight weeks after first watching the video.
Original languageEnglish
Title of host publicationTrust, Privacy and Security in Digital Business
Subtitle of host publicationProceedings 15th International Conference on Trust, Privacy and Security in Digital Business
Place of PublicationCham
PublisherSpringer
Pages119-134
Number of pages16
Volume11033
ISBN (Electronic)9783319983851
ISBN (Print)9783319983844, 3319983849
DOIs
Publication statusPublished - 27 Jul 2018
Event15th International Conference on Trust, Privacy and Security in Digital Business 2018 - Regensburg, Germany
Duration: 5 Sep 20186 Sep 2018

Publication series

NameLecture Notes in Computer Science
PublisherSpringer
Volume11033
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference15th International Conference on Trust, Privacy and Security in Digital Business 2018
CountryGermany
CityRegensburg
Period5/09/186/09/18

Keywords

  • phishing awareness
  • use study
  • retention study

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