Determining customer needs for living skills and the impact of these needs on services design

Research output: Contribution to conference › Paper

Abstract

This paper looks at determining customer needs for living skills and the impact of these needs on services design

Original language	English
Publication status	Published - 2003
Event	Academy of Marketing Conference - Duration: 1 Jan 1900 → …

Conference	Academy of Marketing Conference
Period	1/01/00 → …

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title = "Determining customer needs for living skills and the impact of these needs on services design",

abstract = "This paper looks at determining customer needs for living skills and the impact of these needs on services design",

keywords = "determining, customer needs, living skills, impact, services design",

author = "S. Horne and P.A. Hewer and K. Kerr",

year = "2003",

language = "English",

note = "Academy of Marketing Conference ; Conference date: 01-01-1900",

}

TY - CONF

T1 - Determining customer needs for living skills and the impact of these needs on services design

AU - Horne, S.

AU - Hewer, P.A.

AU - Kerr, K.

PY - 2003

Y1 - 2003

N2 - This paper looks at determining customer needs for living skills and the impact of these needs on services design

AB - This paper looks at determining customer needs for living skills and the impact of these needs on services design

KW - determining

KW - customer needs

KW - living skills

KW - impact

KW - services design

M3 - Paper

T2 - Academy of Marketing Conference

Y2 - 1 January 1900

ER -