Designing social networking sites for older adults

Lorna Gibson; Wendy Moncur; Paula Forbes; John Arnott; Christopher Martin; Amritpal S. Bhachu

doi:10.14236/ewic/hci2010.24

Designing social networking sites for older adults

Lorna Gibson, Wendy Moncur, Paula Forbes, John Arnott, Christopher Martin, Amritpal S. Bhachu

Research output: Contribution to conference › Paper › peer-review

71 Citations (Scopus)

3 Downloads (Pure)

Abstract

The importance of older adults’ social networks in providing practical, emotional and informational support is well documented. In this paper, we reflect on the personal social networks of older adults, and the shortcomings of existing online Social Networking Sites (SNSs) in supporting their needs. We report findings from ethnographic interviews, focus groups and hands-on demonstrations with older adults, where we find key themes affecting adoption of SNSs. We then consider design aspects that should be taken into account for future SNSs, if they are to meet the preferences of older users.

Original language	English
Pages	186-194
Number of pages	9
DOIs	https://doi.org/10.14236/ewic/hci2010.24
Publication status	Published - 10 Sep 2010
Event	2010 British Computer Society Conference on Human-Computer Interaction, BCS-HCI 2010 - Dundee, United Kingdom Duration: 6 Sep 2010 → 10 Sep 2010

Conference

Conference	2010 British Computer Society Conference on Human-Computer Interaction, BCS-HCI 2010
Country/Territory	United Kingdom
City	Dundee
Period	6/09/10 → 10/09/10

Keywords

communication
older adults
personal social networks
privacy
social networking sites

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10.14236/ewic/hci2010.24

Gibson-etal-BCS-HCI-2010-Designing-social-networking-sites-for-olderFinal published version, 761 KBLicence: CC BY 4.0

Cite this

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AU - Moncur, Wendy

AU - Forbes, Paula

AU - Arnott, John

AU - Martin, Christopher

AU - Bhachu, Amritpal S.

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AB - The importance of older adults’ social networks in providing practical, emotional and informational support is well documented. In this paper, we reflect on the personal social networks of older adults, and the shortcomings of existing online Social Networking Sites (SNSs) in supporting their needs. We report findings from ethnographic interviews, focus groups and hands-on demonstrations with older adults, where we find key themes affecting adoption of SNSs. We then consider design aspects that should be taken into account for future SNSs, if they are to meet the preferences of older users.

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KW - older adults

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KW - privacy

KW - social networking sites

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Designing social networking sites for older adults

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Keywords

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