Designing effective team-based performance measurement systems : an integrated approach

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21 Citations (Scopus)

Abstract

Measuring the performance of teams and, in particular, designing effective team-based performance measurement systems (TPMS) can be a difficult task. The purpose of this paper is to take the reader through the development and testing of a construct that provides an integrated approach to facilitate the design of TPMS. This construct was developed and tested based on a rigorous set of criteria adopted from constructive research theory as well as from existing performance measurement literature. The construct was tested in a series of workshops described in this paper. The data gathered during these workshops demonstrates the novelty and validity of the construct. The paper should be of interest to managers, team leaders and indeed anyone who is interested in monitoring and managing team performance. The paper will also be of interest to academics working in the fields of performance measurement and team management.
Original languageEnglish
Pages (from-to)208-225
Number of pages17
JournalProduction Planning and Control
Volume16
Issue number2
DOIs
Publication statusPublished - 2005

Fingerprint

Managers
Performance measurement system
Integrated approach
Monitoring
Testing
Performance measurement
Team management
Team performance
Novelty
Team leaders

Keywords

  • distribution
  • engineering economics
  • project management
  • food engineering
  • logistics
  • performance management

Cite this

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abstract = "Measuring the performance of teams and, in particular, designing effective team-based performance measurement systems (TPMS) can be a difficult task. The purpose of this paper is to take the reader through the development and testing of a construct that provides an integrated approach to facilitate the design of TPMS. This construct was developed and tested based on a rigorous set of criteria adopted from constructive research theory as well as from existing performance measurement literature. The construct was tested in a series of workshops described in this paper. The data gathered during these workshops demonstrates the novelty and validity of the construct. The paper should be of interest to managers, team leaders and indeed anyone who is interested in monitoring and managing team performance. The paper will also be of interest to academics working in the fields of performance measurement and team management.",
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