Delivering digital services: a handbook for public libraries and learning centres

D. McMenemy, A. Poulter

Research output: Book/ReportBook


This timely book offers practical guidance and expertise for staff in libraries and learning centres in setting up, developing and managing effective digital services. The book has a holistic focus on the use of ICT, taking staff beyond user training applications into areas of network management, e-learning, digitization and web design. The emphasis is on creative utilization of ICT for front-line library and information services. The book is divided into three main parts: policy and legal background; front-line issues in the 21st-century public library; and content creation. PowerPoint files for the activities covered in each chapter are available for download and use from the website accompanying the book at www This is an essential handbook to de-mystify this new area of development for all library and information staff. It is suitable for all staff working in, or setting up, a PC-based digital learning centre in information service settings within public libraries, community networking centres, and school and academic libraries.
Original languageEnglish
Number of pages184
Publication statusPublished - 15 Jun 2005


  • academic libraries
  • digital information services
  • librarians


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