Critical incident analyses: a practice learning tool for students and practitioners

Pam Green Lister, Beth R. Crisp

    Research output: Contribution to journalArticlepeer-review


    The development of critical skills in social work students and practitioners has been a major focus of social work education and training in recent years. Critical incident analysis has developed as a tool to aid critical reflection in practice, in health and social work. This paper provides an overview of the use of the tool in these fields. It then reports on a demonstration project which sought to examine how critical incident analysis might be used as a form of assessment and as a supervisory tool by social work students and practice teachers. An evaluation of the project is provided. Completion of critical incident analyses using the framework was found to provide a structured approach to critical reflection. It assisted the integration of theory and practice and the examination of value issues. Students and practice teachers identify its use in supervision and its potential as an assessment tool. The paper concludes with a discussion on the potential uses of critical incident analyses, with particular attention given to its use to develop anti-oppressive practice.
    Original languageEnglish
    Pages (from-to)47-60
    Number of pages14
    Issue number1
    Early online date16 Mar 2007
    Publication statusPublished - 2007


    • critical incident analysis
    • anti-oppressive practice


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