Abstract
We develop a novel citizen-centred multi-dimensional approach to public value creation in regional policy. Drawing on 47 citizen focus groups in 16 European regions, public values are analysed through an interpretative comparative approach. Goal attainment is a positive and widely held value. However, evaluations of institutional performance and democratic values are more negative. The findings have significant implications for public value management. We propose a five C’s public value creation framework emphasizing coherence across public values and the communication and co-creation of public value sustained through capacity building and continuous feedback. Implications for public value theory, European regional policy and future research are discussed.
| Original language | English |
|---|---|
| Pages (from-to) | 811-835 |
| Number of pages | 25 |
| Journal | Public Management Review |
| Volume | 26 |
| Issue number | 3 |
| Early online date | 17 Oct 2022 |
| DOIs | |
| Publication status | Published - 3 Mar 2024 |
Funding
The work was supported by the\u00A0 European Union's Horizon 2020 Research and Innovation programme under Grant Agreement No. [693427 and 770591]. We acknowledge the contributions of the COHESIFY consortium teams that undertook the focus groups in the case study regions: Central European University, Cyprus University of Technology, Delft University of Technology, Polytechnic University of Milan, Trinity College Dublin, University of Mannheim, University of Strathclyde/EPRC, University of Warsaw/EUROREG, Regio Plus Consulting.
Keywords
- regional policy
- public value creation
- public values
- citizens
- European Union
- cohesion policy