Covid-19 and Call / Contact Centre Workers: Intermediate Report

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Abstract

This report provides a summary of the findings from a UK survey of contact/call centre workers and the hazards they face from Covid-19 based on 2,745 completed responses.
Original languageEnglish
Place of PublicationGlasgow
Number of pages11
Publication statusPublished - 1 May 2020

Keywords

  • Covid-19
  • call centre
  • contact centres
  • hazards • health and safety • Health and Safety Executive (HSE) • ICL Stockline • whistleblower
  • occupational health
  • industrial relations
  • employment relations
  • trade unions

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