Contact Centres in Scotland - the 2008 Audit

Original language	English
Publication status	Published - 2008

Keywords

• call centres
• Scotland
• Scottish economy

Impacts

• Increasing inward investment in Scotland and enhancing union responses to offshoring and international labour standards

  Philip Taylor (Main contact)

  Impact: Impact - for External Portal › Economic and commerce, Policy and legislation

  File

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Taylor, P., Anderson, P., & Scottish Development International/Scottish Enterprise (Funder) (2008). Contact Centres in Scotland - the 2008 Audit.

Taylor, P. ; Anderson, P. ; Scottish Development International/Scottish Enterprise (Funder). / Contact Centres in Scotland - the 2008 Audit. 2008.

@book{a3b2b01d471d44a78fe53aa5528ed0d2,

title = "Contact Centres in Scotland - the 2008 Audit",

keywords = "call centres, Scotland, Scottish economy",

author = "P. Taylor and P. Anderson and {Scottish Development International/Scottish Enterprise (Funder)}",

year = "2008",

language = "English",

}

Taylor, P, Anderson, P & Scottish Development International/Scottish Enterprise (Funder) 2008, Contact Centres in Scotland - the 2008 Audit.

Contact Centres in Scotland - the 2008 Audit. / Taylor, P.; Anderson, P.; Scottish Development International/Scottish Enterprise (Funder).
2008.

Research output: Book/Report › Other report

TY - BOOK

T1 - Contact Centres in Scotland - the 2008 Audit

AU - Taylor, P.

AU - Anderson, P.

AU - Scottish Development International/Scottish Enterprise (Funder)

PY - 2008

Y1 - 2008

KW - call centres

KW - Scotland

KW - Scottish economy

M3 - Other report

BT - Contact Centres in Scotland - the 2008 Audit

ER -

Taylor P, Anderson P, Scottish Development International/Scottish Enterprise (Funder). Contact Centres in Scotland - the 2008 Audit. 2008.