Consumer-driven memorialization

Stephanie Anderson, Kathy Hamilton

Research output: Contribution to journalArticlepeer-review

4 Citations (Scopus)
20 Downloads (Pure)

Abstract

Consumer research has focused on market-mediated efforts to memorialize the past, but this overshadows the issues that arise when consumers, as non-professionals, make the past consumable. Consumer-driven memorialization is defined as consumer engagement with traces of the past in memoryscapes of low market-mediation that creates a complex interplay of remembering and forgetting. Based on an ethnographic study of urban exploration, we theorize that consumer-driven memorialization comprises two practices of tracing and trace-making. Tracing involves consumer attempts to recover traces of the past, while trace-making involves consumer attempts to create traces for the future. Consumers enact multiple roles during consumer-driven memorialization: explorers experience the past, archaeologists materialize the past, artists aestheticize the past, and historians narrate the past. The theorization of consumer-driven memorialization offers three contributions. First, the dimensions of consumer-driven memorialization broaden understanding of what constitutes a consumable past in contexts of low market-mediation. Second, we explain how the ideological and material challenges that emerge in consumer-driven memorialization generate a complex interplay between remembering and forgetting. Third, we shed light on how consumer-driven memorialization is inscribed in space.
Original languageEnglish
Pages (from-to)985-1007
Number of pages23
JournalJournal of Consumer Research
Volume50
Issue number5
Early online date18 Apr 2023
DOIs
Publication statusPublished - 1 Feb 2024

Keywords

  • memorialization
  • traces
  • history
  • remembering
  • forgetting
  • consumer research

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