Consumer demographics, ethnocentrism, cultural values and acculturation to the global consumer culture: a retail perspective

Jason Carpenter, Marguerite Moore, Nicholas Alexander, Anne Marie Doherty

Research output: Contribution to journalArticle

31 Citations (Scopus)

Abstract

Globalisation creates threats and opportunities for retailers in both international and domestic markets. Recently, researchers established a framework for examining the development of supra national marketing segments to explain acculturation to the global consumer culture (AGCC) (Cleveland & Laroche, 2007). The research presented here extends their work by examining demographic and cultural drivers of AGCC and the impacts of global acculturation on ethnocentrism towards international retailers among a cross-section of US consumers (N = 492). Findings suggest that, to varying degrees, demographics and individualism impact four of the dimensions of AGCC, while the dimensions of AGCC impact ethnocentrism for food and fashion retailers. Cosmopolitanism and social interaction consistently reduce ethnocentrism towards retailers among the sample data.
Original languageEnglish
Pages (from-to)271-291
Number of pages20
JournalJournal of Marketing Management
Volume29
Issue number3/4 special issue
Early online date18 Feb 2013
DOIs
Publication statusPublished - 2013

Keywords

  • consumer demographics
  • ethnocentrism
  • cultural values
  • acculturation
  • global consumer culture
  • retail
  • globalisation
  • survey research
  • retailing

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