Conceptual confusions: emotion work as skilled work

S.C. Bolton, C. Warhurst (Editor), E. Keep (Editor), I. Feufulia (Editor)

Research output: Chapter in Book/Report/Conference proceedingChapter


This chapter looks at conceptual confusions - emotion work as skilled work
Original languageEnglish
Title of host publicationThe skills that matter
Subtitle of host publicationclinical perspectives on work & organisations
EditorsChristopher Warhurst, Ewart Keep, Irena Grugulis
Place of PublicationLondon
Publication statusPublished - 27 Feb 2004


  • conceptual confusions
  • emotion work
  • skilled work

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