Conceptual confusions: emotion work as skilled work

S.C. Bolton, C. Warhurst (Editor), E. Keep (Editor), I. Feufulia (Editor)

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This chapter looks at conceptual confusions - emotion work as skilled work
Original languageEnglish
Title of host publicationThe skills that matter
Subtitle of host publicationclinical perspectives on work & organisations
EditorsChristopher Warhurst, Ewart Keep, Irena Grugulis
Place of PublicationLondon
Publication statusPublished - 27 Feb 2004

Keywords

  • conceptual confusions
  • emotion work
  • skilled work

Cite this

Bolton, S. C., Warhurst, C. (Ed.), Keep, E. (Ed.), & Feufulia, I. (Ed.) (2004). Conceptual confusions: emotion work as skilled work. In C. Warhurst, E. Keep, & I. Grugulis (Eds.), The skills that matter: clinical perspectives on work & organisations