Conceptual confusions: emotion work as skilled work

S.C. Bolton, C. Warhurst (Editor), E. Keep (Editor), I. Feufulia (Editor)

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

This chapter looks at conceptual confusions - emotion work as skilled work

Original language	English
Title of host publication	The skills that matter
Subtitle of host publication	clinical perspectives on work & organisations
Editors	Christopher Warhurst, Ewart Keep, Irena Grugulis
Place of Publication	London
Publication status	Published - 27 Feb 2004

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