Complaint handling in the B2B sector

H. Evanschitzky, C. Brock, P. Kenning, M. Blut

Research output: Contribution to conferencePaper

Abstract

This paper describes complaint handling in the B2B sector.
Original languageEnglish
Publication statusPublished - 2008
Event2008 AMA Winter Educators' Conference - Austin, United States
Duration: 15 Feb 200818 Feb 2008
https://archive.ama.org/archive/Community/ARC/Pages/Connections/Conferences/Proceedings.aspx

Conference

Conference2008 AMA Winter Educators' Conference
CountryUnited States
CityAustin
Period15/02/0818/02/08
Internet address

Keywords

  • complaint
  • handling
  • B2B
  • sector
  • ama
  • austin
  • 2008
  • conference

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