Coherence and balance in strategies for the management of public services

Colin Eden, Steve Cropper

    Research output: Contribution to journal › Article

    6 Citations (Scopus)

    Abstract

    Recent ‘models’ of public management see strategy as providing a broad direction, or framework, within which learning and responsiveness are encouraged. Strategic direction is deliberately designed and yet is expected to emerge through the ‘routine’ decision‐making activity of managers at all levels in the organization. In this article, an approach to managing strategy development, review and renewal in public service organizations is proposed, and methods for testing it are described. The work was developed and tested over three years with the Director General of the Prison Service of England and Wales and with senior managers responsible for developing strategy in other public service organizations.
    Original languageEnglish
    Pages (from-to)43-52
    Number of pages10
    JournalPublic Money and Management
    Volume12
    Issue number3
    DOIs
    Publication statusPublished - 1992

    Fingerprint

    public service
    manager
    public management
    management
    development strategy
    correctional institution
    director
    organization
    learning
    coherence
    Service organization
    Public services
    England
    Strategy development
    Managers
    Wales
    Renewal
    Public management
    Senior managers
    Responsiveness

    Keywords

    • coherence
    • balance
    • strategies
    • management
    • public services
    • strategic direction
    • strategy development
    • review and renewal

    Cite this

    Eden, Colin ; Cropper, Steve. / Coherence and balance in strategies for the management of public services. In: Public Money and Management. 1992 ; Vol. 12, No. 3. pp. 43-52.
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    author = "Colin Eden and Steve Cropper",
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    Eden, C & Cropper, S 1992, 'Coherence and balance in strategies for the management of public services', Public Money and Management, vol. 12, no. 3, pp. 43-52. https://doi.org/10.1080/09540969209387721

    Coherence and balance in strategies for the management of public services. / Eden, Colin; Cropper, Steve.

    In: Public Money and Management, Vol. 12, No. 3, 1992, p. 43-52.

    Research output: Contribution to journal › Article

    TY - JOUR

    T1 - Coherence and balance in strategies for the management of public services

    AU - Eden, Colin

    AU - Cropper, Steve

    PY - 1992

    Y1 - 1992

    N2 - Recent ‘models’ of public management see strategy as providing a broad direction, or framework, within which learning and responsiveness are encouraged. Strategic direction is deliberately designed and yet is expected to emerge through the ‘routine’ decision‐making activity of managers at all levels in the organization. In this article, an approach to managing strategy development, review and renewal in public service organizations is proposed, and methods for testing it are described. The work was developed and tested over three years with the Director General of the Prison Service of England and Wales and with senior managers responsible for developing strategy in other public service organizations.

    AB - Recent ‘models’ of public management see strategy as providing a broad direction, or framework, within which learning and responsiveness are encouraged. Strategic direction is deliberately designed and yet is expected to emerge through the ‘routine’ decision‐making activity of managers at all levels in the organization. In this article, an approach to managing strategy development, review and renewal in public service organizations is proposed, and methods for testing it are described. The work was developed and tested over three years with the Director General of the Prison Service of England and Wales and with senior managers responsible for developing strategy in other public service organizations.

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    KW - balance

    KW - strategies

    KW - management

    KW - public services

    KW - strategic direction

    KW - strategy development

    KW - review and renewal

    U2 - 10.1080/09540969209387721

    DO - 10.1080/09540969209387721

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    Eden C, Cropper S. Coherence and balance in strategies for the management of public services. Public Money and Management. 1992;12(3):43-52. https://doi.org/10.1080/09540969209387721

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