Cognitive mapping expert views for policy analysis in the public sector

Colin Eden, Fran Ackermann

Research output: Contribution to journalArticlepeer-review

249 Citations (Scopus)


This paper reports the use, in the UK Home Office Prison Department, of cognitive mapping techniques for policy analysis. The methodology used has been developed to facilitate more effective management of messy problems by management teams. Here it is used for the collation, comparison and analysis of the views of many experts in relation to a major policy issue. The analysis makes use of the specially designed computer software, Decision Explorer. The paper discusses the impact of the approach and suggests general implications for the way in which policy analysis is conducted.
Original languageEnglish
Pages (from-to)615-630
Number of pages15
JournalEuropean Journal of Operational Research
Issue number3
Publication statusPublished - 1 Feb 2004


  • cognitive mapping
  • policy analysis
  • management theory
  • organisational theory
  • operational research


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