Class identity and action among cabin crew at British Airways

Philip Taylor, Sian Moore, Helen Macdonald

Research output: Contribution to conferencePaperpeer-review


This paper explores the development of identity and consciousness in the context of a major industrial dispute and through a unique source – a pro-union online forum that ran through the course of the 2009-2011 dispute between British Airways and the cabin crew union, BASSA. It follows individuals in their interactions through three threads; one discussing the class identity of cabin crew; a second responding to fears about attending a first union meeting and a third sharing anxieties about going on strike.
Original languageEnglish
Number of pages24
Publication statusPublished - 14 Apr 2015
EventInternational Labour Process Conference - Athens Institute, Athens , Greece
Duration: 13 Apr 201515 Apr 2015
Conference number: 32


ConferenceInternational Labour Process Conference


  • cabin crew
  • identity formation
  • British Airways
  • industrial relations
  • industrial action
  • strikes
  • trade unionism
  • gender and politics


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