Charity shops on the high street: complementarity or unwanted neighbour?

Research output: Contribution to journalArticle

Abstract

Within the last ten years there has been substantial growth of the charity retailing sector. This increased retail presence and sophistication of marketing practices have led to the contention by mainstream retailers that charity shops, which enjoy specific fiscal arrangements, have an unfair competitive advantage. Utilising evidence from a range of town centre locations, this paper examines whether this allegation can be substantiated. Three sources of primary research are used: the profile of charity shops within a town centre context; the attitudes and perceptions of mainstream retailers and their organisational bodies; and finally, the perspective of town centre managers towards charity retailing. Analysis and subsequent discussion suggests that charity retailers can perform a complementary role within town centres, thus reducing the potential of conflict with mainstream retailing.
LanguageEnglish
Pages161-172
Number of pages11
JournalInternational Journal of Nonprofit and Voluntary Sector Marketing
Volume5
Issue number2
DOIs
Publication statusPublished - 31 Dec 2000

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Charity
Complementarity
Retailers
Retailing
Sophistication
Competitive advantage
Managers
Marketing practices
Retail
Fiscal

Keywords

  • charity shops
  • high street
  • marketing practices

Cite this

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title = "Charity shops on the high street: complementarity or unwanted neighbour?",
abstract = "Within the last ten years there has been substantial growth of the charity retailing sector. This increased retail presence and sophistication of marketing practices have led to the contention by mainstream retailers that charity shops, which enjoy specific fiscal arrangements, have an unfair competitive advantage. Utilising evidence from a range of town centre locations, this paper examines whether this allegation can be substantiated. Three sources of primary research are used: the profile of charity shops within a town centre context; the attitudes and perceptions of mainstream retailers and their organisational bodies; and finally, the perspective of town centre managers towards charity retailing. Analysis and subsequent discussion suggests that charity retailers can perform a complementary role within town centres, thus reducing the potential of conflict with mainstream retailing.",
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