TY - BOOK
T1 - Care in Place – User Experience Evaluation Report
AU - Harkis, Marlene
AU - Chute, Chaloner
AU - Bruce, Angela
AU - Joseph, Sonya Lizbeth
AU - Bradley, Jay
PY - 2024/11/30
Y1 - 2024/11/30
N2 - The Rural Centre of Excellence for Digital Health and Care (RCE) ran a co-design and development project in Moray during 2023-2025. Together with citizens, staff, and third-sector groups the project aimed to understand current challenges with health and care needs and explore new ways to deliver important services using digital solutions. People seeking support want a better experience when using services, easier access, quicker decisions, and to be listened to. Two digital tools were co-designed, developed, and tested with staff and citizens in the Moray area to improve the experience of older people and unpaid carers looking for support. This report details the development journey for these tools and the insights the project uncovered.
AB - The Rural Centre of Excellence for Digital Health and Care (RCE) ran a co-design and development project in Moray during 2023-2025. Together with citizens, staff, and third-sector groups the project aimed to understand current challenges with health and care needs and explore new ways to deliver important services using digital solutions. People seeking support want a better experience when using services, easier access, quicker decisions, and to be listened to. Two digital tools were co-designed, developed, and tested with staff and citizens in the Moray area to improve the experience of older people and unpaid carers looking for support. This report details the development journey for these tools and the insights the project uncovered.
KW - user experience
KW - digital health
KW - care support
UR - https://www.dhi-scotland.com/
M3 - Commissioned report
BT - Care in Place – User Experience Evaluation Report
CY - Glasgow
ER -