Can the public sector learn? The importation of patient focused care in an NHS hospital trust

C. Harvey, C. Howorth, F. Mueller, M. Dent (Editor), J. Chandler (Editor), J. Barry (Editor)

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This chapter discusses the importation of patient focused care in an NHS hospital trust. It has been published in the title 'Questioning the New Public Management' which contains a wealth of detailed and fascinating case studies of New Public Management (NPM) in practice in the UK, exploring the enactment of NPM in its specific organizational contexts.
Original languageEnglish
Title of host publicationQuestioning the New Public Management
Place of PublicationAldershot, United Kingdom
Number of pages248
Publication statusPublished - 22 Jun 2004

Keywords

  • public sector
  • patient focused care
  • NHS hospital trust
  • public management
  • UK

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