Building resilient supply chains: empirical evidence on the contributions of ambidexterity, risk management, and analytics capability

Supply chain disruptions are a major managerial issue due to their detrimental effects on businesses and supply chain networks. Organizations must develop a resilient strategy, which is the ability to survive, adapt, and grow during all kinds of disruptions. The main purpose of this research is to empirically validate the impact of supply chain (SC) ambidexterity and risk management, on SC resilience and the mediating effect of SC analytics capability on their relationship. By using the pretested questionnaire, responses are collected from 406 supply chain professionals working in different product-based industries in three South Asian countries i.e., Pakistan, Bangladesh, and India. Five hypotheses are examined using partial least squares structural equation modelling (PLS-SEM). The findings reveal that ambidexterity and risk management have a substantial positive effect on resilience and supply chain analytics capability has a complementary, partial mediating role in their relationship. This positive result reveals that employing strategies for the utilization of existing capabilities in conjunction with practices for exploration and developing new skills, strengthens the SC's capacity to identify threats and respond to them quickly.