Bridging differences through dialogue: a constructivist perspective

Barbara Simpson, Bob Large, Matthew O'Brien

    Research output: Contribution to journalArticle

    5 Citations (Scopus)

    Abstract

    Differences in culture invariably underpin the communication failures and misunderstandings that lead to social conflict and dissension. In contemporary organizations, for example, conflicts in values between different occupational groups have the potential to create significant organizational dysfunction. Equally, however, bridging between these conflicts may present an opportunity for organizational learning and insight. Dialogue provides a means of bridging between such differences, but it is notoriously difficult to implement. In this article, we explore the potential of Personal Construct Theory as a way into dialogue. We illustrate our argument with the results of a workshop that involved senior managers and clinicians from a large public hospital.
    Original languageEnglish
    Pages (from-to)45-59
    Number of pages14
    JournalJournal of Constructivist Psychology
    Volume17
    Issue number1
    DOIs
    Publication statusPublished - 2004

    Keywords

    • communication
    • organisational development
    • personal construct theory
    • organisations

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