Blinkered views of out-group mobile phone usage: moving towards less stereotyping of 'others'

Isabella M. Venter, Renette J. Blignaut, Karen V. Renaud

Research output: Contribution to conferencePaperpeer-review

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Abstract

Trainee designers, like other humans, often see the world through their own specific lenses. This can potentially negatively impact on their designs, especially if they design with users like themselves in mind. The purpose of the study reported in this paper was to expose students to the non-homogeneity of users from different out-groups, characterised by age differences. Student researchers were tasked to explore the mobile usages and perceptions of out-group members. The younger and older mobile phone users challenged the students’ preconceptions about how they would use their phones. This awareness is likely to translate into improved interface designs for users across the age spectrum.
Original languageEnglish
Number of pages9
Publication statusPublished - 30 Sept 2015
EventAnnual Research Conference on South African Institute of Computer Scientists and Information Technologists - Stellenbosch, South Africa
Duration: 28 Sept 201530 Sept 2015
https://researchr.org/publication/saicsit-2015

Conference

ConferenceAnnual Research Conference on South African Institute of Computer Scientists and Information Technologists
Abbreviated titleSAICSIT 2015
Country/TerritorySouth Africa
CityStellenbosch
Period28/09/1530/09/15
Internet address

Keywords

  • age-group
  • stereotyping
  • perception
  • pre-conceptions
  • awareness
  • mobile phones
  • human computer interaction (HCI)

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