Original language | English |
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Journal | Harvard Business Review |
Volume | 90 |
Issue number | 9 |
Publication status | Published - 30 Sept 2012 |
Keywords
- customer insight
Emma K. Macdonald, Hugh N. Wilson, Umut Konuş
Research output: Contribution to journal › Article › peer-review
Original language | English |
---|---|
Journal | Harvard Business Review |
Volume | 90 |
Issue number | 9 |
Publication status | Published - 30 Sept 2012 |