Benchmarking of business support for Interreg IIIc Partners: Final Report

Diarmid Hearns, Carlos Mendez

Research output: Book/ReportCommissioned report


This project, led by Fraser Associates, was commissioned by One North East to support the inception phase of the Interreg IIIC project TouriSME - 'Tourism and SMEs for Sustainable and Balanced Development'. The study was being undertaken on behalf of a partnership of business development organisations in four regions: North East England, Valencia, Limburg and Sachsen Anhalt.

Two comparative studies were undertaken, focused on:
* Business support services, and
* Exports/internationalisation of regional businesses

Each study aimed to benchmark relevant support services in each region, to allow relative strengths and weakenesses to be identified and highlight potential opportunities for the impelmentation of new approaches and joint concepts. The content of subsequent project activities will be established on the basis of the benchmark results.
Original languageEnglish
Publication statusPublished - Jun 2004


  • business support
  • benchmarking
  • EPRC


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