Abstract
Arising from their work on Sick Building Syndrome in the mid 90s, Chris Baldry with colleagues at the University of Strathclyde, developed a model for analysing employee ill-health in offices. They have subsequently applied this model to the manifestations of ill-health particularly associated with work in call centres.
| Original language | English |
|---|---|
| Title of host publication | Institutions, Production and Working Life |
| Publisher | Oxford University Press |
| Pages | 235-254 |
| Number of pages | 19 |
| ISBN (Print) | 0-19929177-2 |
| Publication status | Published - 2006 |
Keywords
- employee health
- health and safety
- call centres
- workplace health