Barriers and facilitators of older people's mHealth usage: a qualitative review of older people's views

Alice Spann, Ellen Stewart

    Research output: Contribution to journalArticlepeer-review

    32 Citations (Scopus)
    25 Downloads (Pure)

    Abstract

    The aim of this qualitative evidence synthesis is to identify and assess existing evidence on barriers to and facilitators of older people's usage of mHealth. Existing literature identified many factors that affect people's experiences and perceptions of mHealth, which are in turn influenced by their personal circumstances and biography. The following themes were identified using the thematic synthesis approach: (a) perception of usefulness, (b) user requirements, (c) self-efficacy, (d) sense of self and control, (e) privacy and confidentiality, and (f) cost. MHealth devices and services are complex interventions that have to be integrated into an older person’s life in order to facilitate effective use. Developers, providers, and policymakers should make sure that older people are included in decisions about technology use and, further, should question whether the current promotion of technology as a panacea for societal and budgetary problems is rooted in a realistic assessment of their use in practice.
    Original languageEnglish
    Pages (from-to)264-296
    Number of pages33
    JournalHuman Technology
    Volume14
    Issue number3
    DOIs
    Publication statusPublished - 1 Nov 2018

    Keywords

    • older people
    • mHealth
    • user perspectives
    • technology acceptance
    • barriers and facilitators
    • qualitative evidence synethsis

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