AstroTurfing, 'CyberTurfing' and other online persuasion campaigns

Mark Leiser

Research output: Contribution to journalArticle

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Abstract

AstroTurfing and its online equivalent CyberTurfing not only pose a significant threat to consumers, but democratic discourse. Regulatory measures in place to prevent deceptive marketing do not grasp the nature of the threat. It is argued that people make decisions about consumer purchases by using heuristics - mental shortcuts and other rules of thumbs. When making decisions, consumers and voters are often relying on incomplete and false information spread as part of an AstroTurfing campaign. Digitally mediated platforms are being manipulated by propagators to help spread false messages in order to advance specific agendas. As a result, consumer trust and democratic discourse are both undermined. It is argued that further regulation is required to combat the deceptive practice.
Original languageEnglish
Pages (from-to)1-27
Number of pages27
JournalEuropean Journal of Law and Technology
Volume7
Issue number1
Publication statusPublished - 1 Jul 2016

Keywords

  • rationality
  • heuristics
  • social media
  • regulation
  • CyberTurfing
  • AstroTurfing
  • nfair commercial practices directive
  • online persuasion campaigns

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