Assessing the effect of co-production on outcomes, service quality and efficiency

Elke Loeffler, Tony Bovaird

Research output: Chapter in Book/Report/Conference proceedingChapter

3 Citations (Scopus)
Original languageEnglish
Title of host publicationCo-Production and Co-Creation
Subtitle of host publicationEngaging Citizens in Public Services
EditorsTaco Brandsen, Trui Steen, Bram Verschuere
Place of PublicationAbingdon
Chapter20
Pages269-280
Number of pages12
Publication statusPublished - 29 Mar 2018

Keywords

  • public service
  • service quality
  • service efficiency

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