Analysing cognitive maps to help structure issues or problems

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    462 Citations (Scopus)

    Abstract

    This paper discusses how cognitive maps might be analyzed for the purpose of structuring problems or issues. The paper suggests what the various analysis methods imply for an operational research practitioner when helping a client work on a "messy" issue or problem.
    Original languageEnglish
    Pages (from-to)673-686
    Number of pages13
    JournalEuropean Journal of Operational Research
    Volume159
    Issue number3
    DOIs
    Publication statusPublished - 2004

    Keywords

    • cognitive mapping
    • operational research
    • organisational learning
    • change management

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