An SME perspective of vertical application service providers

Nigel J Lockett, David H Brown

Research output: Contribution to journalArticlepeer-review

13 Citations (Scopus)


Against a background of the low engagement of small to medium-sized enterprises (SMEs) in e-business, this article investigates the impact of e-aggregation applications, provided by emerging vertical application service providers (VSPs), and defined as 'an e-business application, promoted by a trusted third party, which engages a significant number of SMEs by addressing an important shared business concern within an aggregation.' By conducting quantitative surveys of four aggregations of SMEs using these applications (users) and comparing these results with similar enterprises who are not (non-users), the research shows that such applications can facilitate the e-business engagement by SMEs.
Original languageEnglish
Pages (from-to)1-18
Number of pages18
JournalInternational Journal of Enterprise Information Systems
Issue number2
Publication statusPublished - 2005


  • small to medium-sized enterprises
  • e-business
  • e-aggregation applications
  • vertical application service providers
  • e-business engagement


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