An investigation of the effects of the service environment on employee-customer interactions

Kalypso Karadinou, Spiros Gounaris, Christos Koritos, Kostas Kaminakis

Research output: Contribution to conferenceProceeding

Original languageEnglish
Publication statusPublished - May 2014
Event13th International Research Conference in Service Management - La Londe, France
Duration: 27 May 201430 May 2014
http://www.cerog.org/lalondeCB/SM/

Conference

Conference13th International Research Conference in Service Management
CountryFrance
CityLa Londe
Period27/05/1430/05/14
Internet address

Keywords

  • service environment
  • customer interaction
  • employees

Cite this

Karadinou, K., Gounaris, S., Koritos, C., & Kaminakis, K. (2014). An investigation of the effects of the service environment on employee-customer interactions. 13th International Research Conference in Service Management, La Londe, France.