|Publication status||Published - May 2014|
|Event||13th International Research Conference in Service Management - La Londe, France|
Duration: 27 May 2014 → 30 May 2014
|Conference||13th International Research Conference in Service Management|
|Period||27/05/14 → 30/05/14|
- service environment
- customer interaction
Karadinou, K., Gounaris, S., Koritos, C., & Kaminakis, K. (2014). An investigation of the effects of the service environment on employee-customer interactions. 13th International Research Conference in Service Management, La Londe, France.