An investigation into the service orientation discrepancy phenomenon in a public sector setting

Barbara Caemmerer, Alan Wilson

Research output: Contribution to conferencePaperpeer-review

Abstract

Conference paper looking into the service orientation discrepancy phenomenon in the public sector.
Original languageEnglish
Publication statusPublished - 2007
EventAcademy of Marketing Conference - Surrey
Duration: 3 Jul 20076 Jul 2007

Conference

ConferenceAcademy of Marketing Conference
CitySurrey
Period3/07/076/07/07

Keywords

  • service orientation discrepancy phenomenon
  • public sector

Fingerprint

Dive into the research topics of 'An investigation into the service orientation discrepancy phenomenon in a public sector setting'. Together they form a unique fingerprint.

Cite this