An initial investigation on the relationship between usage and findability

Colin Wilkie, Leif Azzopardi

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

3 Citations (Scopus)

Abstract

Ensuring that information within a website is findable is particularly important. This is because visitors that cannot find what they are looking for are likely to leave the site or become very frustrated and switch to a competing site. While findability has been touted as important in web design, we wonder to what degree measures of findability are correlated to usage. To this end, we have conducted a preliminary study on three sub-domains across a number of measures of findability.
Original languageEnglish
Title of host publicationAdvances in Information Retrieval
Subtitle of host publication35th European Conference on IR Research, ECIR 2013, Moscow, Russia, March 24-27, 2013. Proceedings
Place of PublicationBerlin, Heidelberg
PublisherSpringer-Verlag
Pages808-811
Number of pages4
ISBN (Print)978-3-642-36972-8
DOIs
Publication statusPublished - 2013

Publication series

NameLecture Notes in Computer Science
PublisherSpringer-Verlag
Volume7814
ISSN (Print)0302-9743

Keywords

  • information retrieval
  • findability
  • information architecture
  • website optimisation

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  • Cite this

    Wilkie, C., & Azzopardi, L. (2013). An initial investigation on the relationship between usage and findability. In Advances in Information Retrieval: 35th European Conference on IR Research, ECIR 2013, Moscow, Russia, March 24-27, 2013. Proceedings (pp. 808-811). (Lecture Notes in Computer Science; Vol. 7814). Springer-Verlag. https://doi.org/10.1007/978-3-642-36973-5_90