An exploratory investigation of the effect of formality on the content of the service elimination process

Spiros Gounaris; Paulina Papastathopoulou; George Avlonitis

An exploratory investigation of the effect of formality on the content of the service elimination process

Spiros Gounaris, Paulina Papastathopoulou, George Avlonitis

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Research output: Contribution to conference › Proceeding › peer-review

Abstract

This paper provides the results from an exploratory investigation of the effect of formality on the content of the service elimination process

Original language	English
Publication status	Published - May 2002
Event	31st Annual EMAC - Minho, Portugal Duration: 28 May 2002 → …

Conference

Conference	31st Annual EMAC
Country/Territory	Portugal
City	Minho
Period	28/05/02 → …

Keywords

exploratory investigation
formality
service elimination process

Cite this

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AU - Papastathopoulou, Paulina

AU - Avlonitis, George

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N2 - This paper provides the results from an exploratory investigation of the effect of formality on the content of the service elimination process

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KW - service elimination process

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Y2 - 28 May 2002

ER -

An exploratory investigation of the effect of formality on the content of the service elimination process

Abstract

Conference

Keywords

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Cite this