TY - JOUR
T1 - An examination of the ‘rule of law’ and ‘justice’ implications in online dispute resolution in construction projects
AU - Ojiako, Udechukwu
AU - Chipulu, Maxwell
AU - Marshall, Alasdair
AU - Williams, Terry
N1 - Publisher Copyright: © 2017 Elsevier Ltd and Association for Project Management and the International Project Management Association
Udechukwu Ojiako, Maxwell Chipulu, Alasdair Marshall, Terry Williams, An examination of the ‘rule of law’ and ‘justice’ implications in Online Dispute Resolution in construction projects, International Journal of Project Management, Volume 36, Issue 2, 2018, Pages 301-316, https://doi.org/10.1016/j.ijproman.2017.10.002
PY - 2018/2/1
Y1 - 2018/2/1
N2 - This paper examines the ‘rule of law’ and ‘justice’ implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire survey of construction stakeholders, administered using direct non-random sampling of professional contacts with the authors. Data is analysed using SAS 9.4 (SAS Institute, Cary, NC) on a Windows 7 platform. Surprisingly, study findings do not suggest any ‘rule of law’ and ‘justice’ implications for small claim ODR. Tentatively, this conclusion supports wider use of ODR. The originality of the study is that although there is considerable academic and practitioner interest in various alternative forms of dispute resolution (ADR), both practitioner use and academic study of ODR remain sparse. Thus, this study serves as a foundation for further empirical exploration of ODR as a nascent component of ADR.
AB - This paper examines the ‘rule of law’ and ‘justice’ implications of using Online Dispute Resolution (ODR) platforms as technology-mediated interfaces for small claim dispute resolution in construction projects. Data is obtained from a questionnaire survey of construction stakeholders, administered using direct non-random sampling of professional contacts with the authors. Data is analysed using SAS 9.4 (SAS Institute, Cary, NC) on a Windows 7 platform. Surprisingly, study findings do not suggest any ‘rule of law’ and ‘justice’ implications for small claim ODR. Tentatively, this conclusion supports wider use of ODR. The originality of the study is that although there is considerable academic and practitioner interest in various alternative forms of dispute resolution (ADR), both practitioner use and academic study of ODR remain sparse. Thus, this study serves as a foundation for further empirical exploration of ODR as a nascent component of ADR.
KW - projects construction dispute resolution
KW - law
KW - justice
KW - project management
KW - construction dispute resolutions
KW - construction projects
KW - construction stakeholders
KW - dispute resolution
KW - questionnaire surveys
KW - online dispute resolution
UR - http://www.scopus.com/inward/record.url?scp=85033239279&partnerID=8YFLogxK
U2 - 10.1016/j.ijproman.2017.10.002
DO - 10.1016/j.ijproman.2017.10.002
M3 - Article
AN - SCOPUS:85033239279
SN - 0263-7863
VL - 36
SP - 301
EP - 316
JO - International Journal of Project Management
JF - International Journal of Project Management
IS - 2
ER -