An Evaluation of the Indian BPO and Call Centre Industries in 2009

Original language	English
Publication status	Published - 2009

Access to Document

• An_Evaluation_of_the_Indian_BPO_and_Call_Centre_Industries_in_2009.doc

Impacts

• Increasing inward investment in Scotland and enhancing union responses to offshoring and international labour standards

  Philip Taylor (Main contact)

  Impact: Impact - for External Portal › Economic and commerce, Policy and legislation

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Taylor, P., & Scottish Development International/Scottish Enterprise (Funder) (2009). An Evaluation of the Indian BPO and Call Centre Industries in 2009.

Taylor, P. ; Scottish Development International/Scottish Enterprise (Funder). / An Evaluation of the Indian BPO and Call Centre Industries in 2009. 2009.

@book{e5ed86d8431c4a50b63bd840148269fc,

title = "An Evaluation of the Indian BPO and Call Centre Industries in 2009",

author = "P. Taylor and {Scottish Development International/Scottish Enterprise (Funder)}",

year = "2009",

language = "English",

}

Taylor, P & Scottish Development International/Scottish Enterprise (Funder) 2009, An Evaluation of the Indian BPO and Call Centre Industries in 2009.

An Evaluation of the Indian BPO and Call Centre Industries in 2009. / Taylor, P.; Scottish Development International/Scottish Enterprise (Funder).
2009.

Research output: Book/Report › Other report

TY - BOOK

T1 - An Evaluation of the Indian BPO and Call Centre Industries in 2009

AU - Taylor, P.

AU - Scottish Development International/Scottish Enterprise (Funder)

PY - 2009

Y1 - 2009

M3 - Other report

BT - An Evaluation of the Indian BPO and Call Centre Industries in 2009

ER -

Taylor P, Scottish Development International/Scottish Enterprise (Funder). An Evaluation of the Indian BPO and Call Centre Industries in 2009. 2009.