Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow

C. Warhurst; D.P. Nickson; A. Witz; A.M. Cullen

doi:10.1080/02642060000000029

Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow

C. Warhurst
, D.P. Nickson
, A. Witz
, A.M. Cullen

Work, Employment And Organisation

Research output: Contribution to journal › Article › peer-review

316 Citations (Scopus)

Abstract

This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.

Original language	English
Pages (from-to)	1-18
Number of pages	17
Journal	Services Industries Journal
Volume	20
Issue number	3
DOIs	https://doi.org/10.1080/02642060000000029
Publication status	Published - Jul 2000

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

aesthetic labour
service industries
Glasgow

Access to Document

10.1080/02642060000000029

Cite this

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title = "Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow",

abstract = "This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.",

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N2 - This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.

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M3 - Article

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IS - 3

ER -

Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow

Abstract

UN SDGs

Keywords

Access to Document

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