Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow

C. Warhurst, D.P. Nickson, A. Witz, A.M. Cullen

Research output: Contribution to journalArticle

177 Citations (Scopus)

Abstract

This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.
LanguageEnglish
Pages1-18
Number of pages17
JournalServices Industries Journal
Volume20
Issue number3
DOIs
Publication statusPublished - Jul 2000

Fingerprint

Personnel
Service work
Aesthetic labour

Keywords

  • aesthetic labour
  • service industries
  • Glasgow

Cite this

@article{2dc883840cb641d1a7a965989733e90a,
title = "Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow",
abstract = "This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.",
keywords = "aesthetic labour, service industries, Glasgow",
author = "C. Warhurst and D.P. Nickson and A. Witz and A.M. Cullen",
year = "2000",
month = "7",
doi = "10.1080/02642060000000029",
language = "English",
volume = "20",
pages = "1--18",
journal = "Service Industries Journal",
issn = "0264-2069",
number = "3",

}

Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow. / Warhurst, C.; Nickson, D.P.; Witz, A.; Cullen, A.M.

In: Services Industries Journal, Vol. 20, No. 3, 07.2000, p. 1-18.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow

AU - Warhurst, C.

AU - Nickson, D.P.

AU - Witz, A.

AU - Cullen, A.M.

PY - 2000/7

Y1 - 2000/7

N2 - This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.

AB - This article discusses the aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow.

KW - aesthetic labour

KW - service industries

KW - Glasgow

UR - http://dx.doi.org/10.1080/02642060000000029

U2 - 10.1080/02642060000000029

DO - 10.1080/02642060000000029

M3 - Article

VL - 20

SP - 1

EP - 18

JO - Service Industries Journal

T2 - Service Industries Journal

JF - Service Industries Journal

SN - 0264-2069

IS - 3

ER -